Our Approach to Care

“I can only review the two weeks respite care my Husband recently spent at The Lodge. He is a wheelchair user and has dementia. My daughter visited him every day at different times, and always found him clean and well looked after and enjoying joining in the activities. The staff were always friendly and nothing seemed too much trouble. He came home really happy and cheerful and commented on what good meals he had had every day, so I can only assume he enjoyed his short stay there. I wouldn`t have any concerns about booking him in again.”

Margaret S Wife of Resident/Service User

“My Mum moved into The Lodge about 6 weeks ago, from her home - a big wrench! We were worried at first because we live a long way away but the staff were lovely and put our minds at ease with their friendly, caring and attentive ways. So, my Mum has settled in really quickly, she participates in most of the activities provided by the home (but doesn't always remember them, unless it's the singing and chair exercises!). She loves the food and regular cups of tea - I was even there when they had a sherry (a very small one, I might add!). The residents are mostly ladies, with a variety of needs in terms of mobility and dementia, they seem very supportive of each other and seem to all get along. The staff are cheery and engage with the residents, taking them outside in the garden on warm days. The management and staff are always willing to adapt to any specific care issues and attend to things (such as flu jabs, medications, NHS continence service or looking for clothes I forgot to label!).”

Debbie H Daughter of Resident/Service User

“We placed our 95-year-old auntie there when she came out of hospital after breaking a shoulder bone. The home, the room and the staff were most welcoming and very capable in their care for her. Unfortunately, it was in the last four weeks of her life and it was a shame that she could not have enjoyed it for much longer. A home most suitable for the clientele that they support. Thank you.”

Grenville Kenneth Smith Nephew of Resident/Service User

“I've been able to form the opinion that extremely good care and service are provided by the cheery, kind, caring and dedicated team at The Lodge - I am happy to recommend everything about it. The characterful surroundings of the building made it especially attractive, as are the landscaped surroundings. Everywhere is squeaky clean and the wide range of food is well cooked and presented. I give The Lodge a well deserved ten out of ten. My husband was treated with respect, empathy and good humour all round. Well done.”

Gill Childs Wife of Resident/Service User

“I'm so happy to have found this gem of a care home for my dad, he's so happy and contented living here. It certainly eased my guilt, as I would have loved to have been able to keep him within the family, but Alzheimer's, unfortunately, wouldn't allow us to. So the process of finding a decent and friendly care home was paramount. All I can say is we hit the jackpot with the Lodge, staff are welcoming and so friendly. They should be proud of their care home, as it really is a home from home. I applaud you all. Keep up the great work.”

Jayne F Daughter of Resident/Service User